Cancellation

You have the right to cancel your order if the order status is “ADDED” or “PENDING EXECUTION” without giving the reasons for doing so. If the status of your order is “COMPLETED”, you can not take advantage of your right of withdrawal because the order has already been made at your individual request.

To apply your opt-out, you need to inform us in writing, by email or by phone call. After your order cancellation, we will cancel the order and permanently delete provided files from any storage devices.

If the status of your order is “IN PROGRESS” and the work is completed partially, the time elapsed is calculated as a percentage of the total work, the payment received for the project is partially reimbursed.

The same rights and obligations apply to each individual order.